Content rating
Everyone
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For all lovers of AGCscript, now available Extra Space Storage by Extra Space. Enjoy top features that ease your daily tasks. Explore related topics via Tools.

How To Fix Common Errors Extra Space Storage

The Extra Space Storage app serves all Extra Space Storage customers. You’ll have quick and easy access to facility information including the facility address, operating hours, and contact information. The best part is you’ll never have to worry about forgetting your gate code again because we’ve put it on the home page of the app for easy and convenient access!



You can now also access My Account through the Extra Space app. With My Account, you can manage payments by making single payments when your bill is due or setting up Easy Pay, and you’ll have the ability to update your account information.



At participating facilities, the app also makes accessing your storage unit and storage facility as easy as the push of a button. Download the app today to experience Digital Access at Extra Space Storage. Not sure your facility offers Digital Access? Feel free to check on the website or call your store manager.



With the Extra Space Storage app, you can now enjoy the following benefits all from the convenience and ease of your phone:





Easy access to My Account where you can manage payments and update account information
Bluetooth technology that allows you to open your gate without ever touching a keypad again (participating facilities)




Never forget your gate code again
Real-time tracking of access activity for your unit (participating facilities)
Easily share access to your storage unit with family, friends, or movers without giving out your access code or keys (participating facilities)
Easy access to help
Leave feedback via the app – we love hearing from our customers!
Make payments, manage accounts, and access storage with our app.
Updated on
Jul 29, 2026

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
  • This app may share these data types with third parties
    Financial info and App info and performance
  • This app may collect these data types
    Personal info, Financial info and 3 others
  • Data is encrypted in transit
  • You can request that data be deleted

Ratings and reviews

10.8K reviews
Nesha Triumphs
August 19, 2026
It would be really helpful if there was an email address or some type of way besides calling to handle some of the dealings. The app hasn't been taking my automatic payments, so I've been having to manually do them. Afterwards, I always get a notice that it is past due. It's pretty confusing, and the only contact info I could see was the phone number. I'm asleep during the daytime and don't want to be on the phone during the hours my body wants sleep.
Did you find this helpful?
Extra Space
August 19, 2026
We're sorry to hear you had a negative experience with our app. Please reach out to us at 888-675-0187 to discuss this matter further.
Crista Venturi
July 23, 2026
app will not work and hasn't worked in months now meaning you have to call to make a payment every month, And horrible rate increases. same problem as everybody else. can't log in, have to call to pay the bill every month. When I first signed up it was $85. it's up to 150 now and probably still going to keep going up. And on top of that, they will send you a letter threatening to auction off your unit after only 14 days late on the payment. go somewhere else
9 people found this review helpful
Did you find this helpful?
Extra Space
July 23, 2026
Thank you for sharing your feedback. We recently updated our app; could you please uninstall and reinstall it to see if that resolves the issues? Thank you!
Coniah Grimes (Jacketed Gent)
June 21, 2026
After weeks of the online (browser) portal just displaying blank pages and being told in person about the app migration, I installed it. I have an older device (Pixel 2XL) so that may be an issue but so far it's been a terrible experience. I get the obvious browser prompt to login, do so, enable biometric unlock, then get an error message with an exclamation mark, try again, and sign out options. I reinstalled it two more times and got the same issues so the app is unusable as is the website.
11 people found this review helpful
Did you find this helpful?
Extra Space
June 21, 2026
Please call us at 1-888-675-0187 for further assistance.